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InterScripts
Mission IT · Cleared Bench · 24×7 Coverage

Mission IT, built to run.

Five capabilities, one delivery model. We modernize, secure, operate, and support the systems agencies and warfighters depend on, without re-bidding the bench every time scope shifts.

Cyber & Zero TrustCloudIT OperationsNetworkService Desk
Mission IT Console · Live
24×7 NOC
99.95%
Avail.
< 12m
MTTA
4.8/5
CSAT
0
P1 Open
Five Capability LanesBuild · Run · Secure
CYBERCLOUDOPSNETDESK
LIVE
Tier-2 ticket resolved · 6m 24sCloud workload migrated · region 3ZTA policy push · 412 endpointsNOC alert cleared · circuit BCSAT recorded · 5/5Patch wave applied · 1,284 nodes
Value on the Table

Why agencies pick InterScripts

Twenty years inside the most demanding healthcare and enterprise IT environments, translated into a federal delivery model that is cleared, audited, and ready on day one.

20+ yrs
Enterprise IT & EHR experience
Cleared
Public Trust → Secret-eligible bench
CMMI / ISO
Process-mature delivery
GSA + BPA
Federal & State contract vehicles

Modernize. Secure. Operate. Support.

One bench, five lanes. Agencies can pull the capability they need, blend lanes, or hand us the whole run-state.

SECURELane 01

Cybersecurity & Zero Trust

NIST SP 800-53, DoD RMF, and ZTA-aligned controls. Continuous monitoring, threat hunting, ATO preparation, and CDM-aligned posture management for sensitive workloads.

  • NIST 800-53 / RMF / ZTA
  • ATO acceleration & continuous ATO
  • SOC support · SIEM/SOAR · MDR
  • CDM, ICAM, and policy enforcement
MODERNIZELane 02

Cloud Modernization

Azure Government, AWS GovCloud, and hybrid environments. Legacy decommissioning, container-first replatforming, and FinOps for federal mission systems.

  • Azure Gov · AWS GovCloud · Hybrid
  • Containers · Kubernetes · IaC
  • Legacy app refactor & rationalization
  • Cloud FinOps & cost optimization
OPERATELane 03

IT Operations & Sustainment

O&M for clinical, financial, and mission systems. Tier 2/3 support, ITIL v4 change management, and 24×7 NOC coverage on a classified-eligible bench.

  • ITIL v4 process · ServiceNow
  • 24×7 NOC · monitoring & runbook
  • Patch, vuln, and config management
  • Disaster recovery & continuity
CONNECTLane 04

Network & Infrastructure

Network engineering, SD-WAN, identity, and on-prem-to-cloud transit. CDM-aligned visibility, segmentation, and resilience for distributed agency networks.

  • SD-WAN · routing · firewall
  • Segmentation & micro-segmentation
  • ICAM · PIV/CAC · MFA
  • Data center · LAN/WAN · wireless
SUPPORTLane 05

Service Desk & Call Centers

Multilingual Tier-1/2 service desk and contact-center operations, omnichannel, ITIL-aligned, and surge-capable for citizen-facing and internal-user missions.

  • Omnichannel · voice/chat/email
  • 5+ languages · CSAT 4.8 / 5
  • Section 508 / accessibility-first
  • Knowledge base + AI-assist deflection

Three phases. One bench. Zero hand-offs.

01
Weeks 0–4

Assess

Inventory environment, surface risk, map ATO posture, baseline costs and SLAs. Output: roadmap with cleared estimates.

02
Months 1–6

Modernize

Migrate, refactor, harden. Zero-trust overlays, container-first replatforming, legacy decommission, observability stood up.

03
Continuous

Operate

24×7 NOC, Tier-1 to Tier-3 support, continuous ATO, FinOps, and patch/vulnerability rhythm. SLA-backed, audit-clean.

What changes for the mission owner

Ready to deploy outcomes, measurable, contract-aligned, and proven inside enterprise healthcare environments.

99.95%
Availability SLA

Run-state systems backed by monitored SLOs, runbooks, and a cleared on-call rotation.

< 12 min
Mean Time to Acknowledge

NOC + SOC operating as a single console, alert to owner inside the SLA.

4.8 / 5
End-User CSAT

Multilingual Tier-1, accessibility-first knowledge base, AI-assisted deflection.

30%+
Legacy Cost Reduction

Replatform, retire, and rationalize. FinOps applied month one.

Independently Attested. Federally Mappable.

The same SOC 2 Type II, HITRUST r2, ISO 9001 / 27001:2022, CMMI Level 3, and GSA MAS posture that satisfies commercial healthcare, extended with NIST 800-53, CMMC Level 2, DoD RMF, and Zero Trust controls for federal deployment.

GSA Schedule MAS
ISO 9001:2015
CMMI Level 3
ISO 27001:2022
SOC 2 Type II
HITRUST r2

Plug us into the lane that hurts most.

We can stand up a Tier-2 desk inside 30 days, a cloud landing zone inside 90, and a continuous-ATO posture inside the same fiscal year.